Pharmacy Consulting Services

North West Telepharmacy Solutions (NTS) has a team of specialized pharmacists able to adapt to your organization’s needs and create a customized solution for medication management programs and projects. Our pharmacists ensure that your organizational needs are met in the most efficient manner, at minimal costs, with sustainable benefits.

Accreditation Canada identified an Antimicrobial Stewardship Program (ASP) as a Required Organizational Practice (ROP) in all acute care hospitals. However, the implementation of an ASP program in small hospitals is challenging due to lack of resources, formalized training and staffing structure.

Our team of expert pharmacists have implemented durable ASP programs in numerous small hospitals through a three-way process: (a) identifying system strengths and gaps, (b) identifying targeted improvements and (c) establishing metrics, tasks and workflow to enabling the ASP team to achieve their goals.

We have been able to implement and sustain ASP programs in small hospitals by using our experienced clinical pharmacists and specialists, to mentor and augment the service already provided by the existing hospital team.

Is your hospital transitioning from paper/faxed prescriptions to a scanning solution or an electronic medical record?

North West Telepharmacy Solutions (NTS) has coordinated transitions between paper prescriptions to scanning solutions and electronic medical records for numerous hospitals. Our expert pharmacists ensure that the electronic solution is adapted to the medication circuit in your hospital and that the current workflow procedures are adapted to the electronic solutions. Throughout the process, our pharmacists ensure adequate communication between the different healthcare professionals thereby optimizing the workflow throughout the interdisciplinary team. In cases where the same electronic solution is being implemented simultaneously at different sites, our pharmacists also assist in the standardization of standard work procedures.

Opioid stewardship programs (OSP) are coordinated interventions designed to improve, monitor, and evaluate the use of opioids in order to support and protect human health. North West Telepharmacists are available to provide support to clinicians and patients on the appropriate prescribing of opioids for management of chronic non-cancer pain through telepharmacy.

The Opioid Stewardship Program is delivered by North West pharmacists with expertise in appropriate opioid prescribing which includes:

• Prescriber education on appropriate opioid prescribing
• Patient education on appropriate treatments for pain management
• One-on-one interviews directly with patients to assess current pain management and develop goals and plan for appropriate pain management (including follow-up)

North West Telepharmacy has been assisting small to medium size hospitals to enhance the delivery of pharmacy related services to meet or exceed Accreditation Canada Medication Management Standards for more than 15 years. NTS has been actively involved for Accreditation Canada surveys in numerous hospital clients, providing a gap analysis with a detailed action plan on how to meet the Medication Managements Standards.

Please contact us to learn more about the program and how to have a gap analysis completed as your hospital prepares for your next Accreditation Canada assessment.

Has your pharmacy conducted a gap analysis of your sterile compounding processes and facility versus the NAPRA Sterile Compounding Standards?

NTS can help with conducting a gap analysis and provide an action plan to help with meeting the sterile compounding standards. A NTS member with sterile compounding expertise will conduct an on-site visit to review current state of sterile compounding workflow, processes and facility layout identifying any areas for improvement. Along with the Gap Analysis report, an Action Plan report will be provided to help the compounding pharmacy to achieve the required standards.

On-going expertise and assistance with development and implementation of policies/procedures and IV room is also available.